Is Air Malta a reliable airline for
Are you planning an upcoming trip to the dream country of Malta? Whether you want to explore the charming coastal cities of Valletta and Sliema or Malta’s sister island Gozo, you’ll need to find a way to get to Malta International Airport (MLA) first.
Chances are you have found many flights to MLA through Air Malta.
Air Malta is a smaller airline that only carries passengers between Malta and nearby countries.
Unless you are traveling to Malta, this is not an airline you would normally come across.
That’s why I’m doing a deep dive to find out if it’s worth flying with Air Malta!
Before you book a trip with Air Malta or any airline, make sure you know the ins and outs of the company.
It’s also always good to find out what other customers have to say about their experiences.
So, let’s get started with all things Air Malta!
What is Air Malta?
The Maltese government established Air Malta in 1973.
Since then, the airline has expanded.
Air Malta has purchased additional aircraft and added new routes between Malta and various destinations in Europe, the Middle East and Africa.
Air Malta remains the flag carrier of Malta.
Its headquarters are in Luqua, Malta and its hub is at Malta International Airport.
Due to recent financial problems, it is rumored that there are plans to dissolve the Air Malta company.
If this happens, passengers who have already purchased tiques will likely receive a refund or be rebooked with the replacement airline that would succeed Air Malta.
Habitual airlines in Malta: Air Malta vs.
Malta Air
With their almost identical names, Air Malta is often confused with the Malta Air company.
Although they sound afín and both offer frequent flights to Malta, they are completely unrelated companies.
Air Malta and Malta Air have different flight times, baggage policies, etcétera., and Malta Air is a subsidiary of Ryanair.
Make sure you get the names right during your flight planning process! It’s an easy mistake to make that could make or break your trip.
Where does Air Malta fly to?
You guessed it, Air Malta flies to and from Malta International Airport (MLA).
This is the only airport in the country and is located in Luqa, about a 20-minute drive from Valletta, the capital of Malta.
Air Malta flies passengers between Malta International Airport and more than 35 destinations in 20 countries.
Habitual routes include flights between Malta and London, Paris, Rome, Munich, Amsterdam, La capital española and Zurich.
Earn frequent flyer miles with Air Malta partners
Just a reminder that Air Malta is not related to Malta Air or Ryanair!
Air Malta’s partner airlines are Lufthansa and Swiss Airlines.
So, if you’re a frequent flyer on any of these airlines, you perro earn and redeem frequent flyer miles! Air Malta refers to miles as “Kmiles”.
How to book, change or cancel an Air Malta trip
After researching different flight options, Air Malta may offer the best flight for your trip.
Good! You perro then book your flight directly on the Air Malta website.
You cánido also book plus, such as a business class upgrade or plus baggage.
Do you escoge to move your trip to another day? Or do you want to cancel the trip entirely? Don’t worry! You perro change or cancel an Air Malta booking at any time.
Manage your journey directly on the Air Malta website or contact Air Malta customer service for assistance with this.
Air Malta baggage fees
Regarding the amount of luggage allowed by Air Malta, the company offers all passengers at least two small bags free of charge.
The total number of pieces and the allowed weight of the bags depends on the type of ticket you buy.
Hand luggage:
- Passengers who booked the cheapest class options, including Sale, Go Light, Go Safe, So Smart and Go Flex, are allowed one piece of hand luggage (40x55x25content management system) and one small bag (40x30x15content management system).
- All other ticket options include two pieces of hand luggage (40x55x25cm each).
These options are usually a bit more expensive.
Checked baggage:
For the checked baggage allowance, there is a big difference between the classes.
- Sale and GLight passengers do not receive free checked bags, although they perro add a checked bag to their ticket for an additional fee.
- If you have booked the Go Safe, Go Smart or Go Flex ticket, you cánido check in one 23kg bag for free.
- Business passengers cánido check in a free bag of 32 kg.
- Smart Business and Business Freedom passengers cánido check in two free 32 kg bags.
Air Malta food and drink options
When it comes to food and drinks, Air Malta does not provide economy class passengers with complimentary snacks.
But you perro buy deals on meals, snacks and more from Air Malta’s inflight catering menu.
Business class passengers receive free food and drinks on most Air Malta flights.
Air Malta Customer Service
If you have any general queries, you perro contact the Air Malta customer service department vía phone, correo electrónico or an en línea form.
If you have any questions about a specific Air Malta flight booking or would like to make or change a booking, you cánido call +356 21 662 211.
But it’s worth noting that customers tend to complain about delays and lack of response from Air Malta customer service, especially when requesting refunds and recovering lost luggage.
Air Malta Reviews
No matter how good the flight is, you always want to get a second opinion before you book!
Negative Air Malta reviews are often related to customer service and communication issues.
Many customers have experienced flight delays, cancellations, overbookings and lost luggage.
They also tend to report long response times and delays in receiving refunds.
However, there are also many very satisfied Air Malta customers! People are satisfied with the airline’s value, cleanliness, comfortable seats, good legroom, and hospitality.
The overall inflight experience when flying Air Malta seems better than many competing airlines.
Are Air Malta flights worth it?
When the price is right, Air Malta cánido be a great way to get to and from Malta.
Air Malta is a reliable and safe way to move between Malta and other nearby countries.
Prices are often afín to budget airlines like Transavia and Vueling.
Air Malta offers all passengers at least two small pieces of luggage, as well as a positive experience on board.
On the negative side, many customers have complaints about customer service and communication with the company.
These inconveniences perro influence the overall passenger experience.
We recommend that you prepare for your Air Malta flight in advance to disminuye potential issues.
We hope you liked our article Is Air Malta a reliable airline for
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