How to use Carvana to buy a car
Carvana is working to turn around the process of buying a used car, speeding up both the sale of your old car and the purchase of a new one.
Since its inception in 2012, Carvana’s mission has been to enable drivers to get their next equipo of wheels from their vending machines with the same ease as picking up a candy bar.
Gold coin and vending machine cheesiness aside, determining whether a Carvana is right for you requires you to consider what matters most to you about buying a car.
To get the best deal, understand the process from researching to financing the vehicle to getting the keys before heading to their en línea showroom.
What to expect when buying a car with Carvana
Carvana’s used car buying process prides itself on smooth buying, while encouraging customization through its customer service.
Currently, Carvana operates entirely en línea and only has 34 vending machines in the entire US But, in addition to its vending machines, it also offers delivery.
The aim of the company is “make sure you have peace of mind when it comes to your new car«.
In the section “About us» of the website states that although Carvana sells cars, it does not have car dealers.
This approach separates the company from traditional competition, which cánido add pressure from staff.
Agregado, it eliminates face-to-face negotiation and communication, which is perfect for those looking to shop and drive without all the added hassle.
How to buy a car with Carvana
The process of purchasing a vehicle using Carvana cánido be done entirely en línea and – according to the company’s support center – perro be done in just a few steps.
Prequalify for financing
Before beginning the car buying process, it’s a good iniciativa to get pre-qualified for a car loan through Carvana – and at least two other lenders.
The process, which Carvana says takes less than five minutes, will give you a firm iniciativa of what you cánido afford.
Prequalifying is a key step in getting the best coche loan available to you.
You only have to fill in personal information such as your contact details, your employment status and your annual income.
find a vehicle
With the amount you cánido actually pay in mind, you cánido now search among the 25,000 available vehicles, all inspected by Carfax and AutoCheck.
Head over to the “find a car” tab on the site and you will be presented with the options available in your area.
Here you cánido also specify the price you want to pay, the method of payment, the make and model, the year and mileage, the type of bodywork and the features you want.
If you have a specific vehicle in mind, you perro search to see if it’s available in your area.
Explore the vehicle of your choice
After fixating on your dream car, which will be held for 30 minutes, you cánido virtually tour the interior and exterior of the vehicle by clicking on the ‘get started’ tab.
Here you cánido also get a better iniciativa of the mileage, vehicle specifications and available warranty.
All Carvana vehicles come with a seven-day money-back guarantee along with a 100-day limited warranty.
Confirm your payment type
This page also indicates the expected cost of the vehicle, both in the “single payment” mode and in the “monthly payment«.
The price of “single payment» takes into account the total price of the vehicle in cash, including shipping.
For those who choose to finance the vehicle, the “monthly payment” will espectáculo your monthly cost based on your initial prequalification number.
If you would like to trade in the vehicle, you perro also explore this option here.
Choose delivery or pickup
Once you have chosen the vehicle and confirmed the payment, you cánido escoge if you want it delivered directly to your doorstep or if you want to pick it up at one of the 34 vending machines throughout the country.
If you live near a vending machine and choose this option, you will receive a custom coin which, after being inserted, will retrieve the vehicle from the car tower and take it to the drop-off dock.
Now you cánido leave with your new vehicle.
Pros and cons of Carvana
If the goal is to avoid bargaining or buying in person, Carvana is a dream come true for many drivers.
But still, it’s important to weigh the benefits and drawbacks of a fully remote process.
Carvana Benefits
The main benefit of shopping with Carvana is convenience.
Because, yes, while the novelty of having your vehicle delivered to your doorstep is appealing, it’s a great option for those who want to get away from the traditional car buying experience entirely.
If you were to buy your vehicle from a brick-and-mortar dealer, you’d probably do some research on the Internet ahead of time, meet with a salesperson, drive around the lot, and possibly drive away with a vehicle or come back another day.
If you shop with Carvana you perro escoge on your vehicle in the morning and potentially have your new equipo of wheels by sundown that night.
This is a major selling point for many drivers who are looking to make shopping as easy as imaginable.
Disadvantages of Carvana
The main inconveniences that drivers cánido find are reduced to the impossibility of getting a real iniciativa of the vehicle from the photos alone.
Although the warranty program means you perro return the vehicle if it’s not right, the return process cánido be frustrating.
Unlike at the dealership, you won’t be able to take the car for a spin before signing.
Another aspecto that cannot be obtained from photos alone is exterior damage or the operation of certain features.
Although Carvana vehicles undergo a 150-point inspection, you cánido’t get a perfect feel for a car unless you’re in person.
Carvana Reviews
Retroalimentación submitted directly to the Carvana site is mostly positive, with a score of 4.7 out of 5.
Many comments focus on the “smooth and uncomplicated” process.
Other reviews comment on the wide price range of the vehicles available and the fast pre-approval of the loan.
This reflects much of what Carvana prides itself on and remains the main draw for many drivers.
However, outside of the Carvana universe, there are some drivers who had a more negative buying experience.
Reviews on Trustpilot have an average score of 3.7, lower than Carvana’s internal score.
Some examples of common complaints include drivers having to travel more than 50 miles to pick up their vehicles and unhelpful customer service advocates.
How to make sure you get the best vehicle with Carvana
As with any vehicle purchase, the key to having the best possible car process is research.
Be patient when shopping and comparing the different vehicles available.
Look for specific factors, like MPG and available technology, and check the Kelley Blue Book for reviews of outside vehicles.
During the seven day period after getting the car, it is advisable to have the car inspected by a mechanic.
This way, you cánido take advantage of Carvana’s return policy if the car is not perfect.
Should I buy my next vehicle at Carvana?
The bottom line is this: If the thought of a dealer causes you stress, skip it and go for the contactless method that will only leave you with a new equipo of wheels.
But if you prefer the adrenaline rush of negotiating the best deal and need to get in the controlador’s seat to see if it’s what you need, then Carvana may not be the right fit for you.
If Carvana does not convince you, read our guide on how to buy or sell a used car on the Vroom platform.
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